The Poly Voyager 4320 UC is a sleek and stylish wireless headset designed for professionals who demand exceptional audio quality and reliable connectivity. This headset boasts a host of impressive features, including advanced noise cancellation technology, long battery life, and a comfortable design that’s perfect for all-day use. Whether you’re taking calls in a busy office or working from home, the Voyager 4320 UC promises to enhance your productivity and make your virtual interactions more seamless.
In this comprehensive review, we’ll delve into the key features and performance of the Poly Voyager 4320 UC, examining its audio quality, noise cancellation capabilities, battery life, comfort, and overall user experience. We’ll also explore its compatibility with various devices and operating systems, as well as its pricing and value proposition compared to other headsets in the market.
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Join us as we put the Poly Voyager 4320 UC through its paces and provide an in-depth analysis of its strengths and weaknesses. We aim to help you determine if this headset is the perfect solution for your specific needs and budget, offering a clear and unbiased perspective on its performance and capabilities.
Our review will cover everything you need to know about the Poly Voyager 4320 UC, from its impressive noise cancellation technology to its comfortable fit and long battery life. We’ll also explore its compatibility with various devices and operating systems, as well as its overall value proposition compared to other headsets in the market. By the end of this review, you’ll have a comprehensive understanding of the Voyager 4320 UC’s capabilities and whether it’s the right choice for you.
| Name: | Poly Voyager 4320 UC |
| Image: |  |
| Price: | |
| Rating: | 4.1 out of 5 stars |
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Poly Voyager 4320 UC: A Comprehensive Review
The Poly Voyager 4320 UC is a premium wireless headset designed for professionals who prioritize clear audio quality, comfortable wear, and reliable connectivity. This headset is a robust, versatile solution that’s ideal for busy professionals in various work environments, from bustling offices to quiet home offices. We put the Voyager 4320 UC through its paces to give you a comprehensive look at its features, performance, and overall value.
The Voyager 4320 UC boasts a sleek and modern design, combining a lightweight build with premium materials for a comfortable and professional appearance. The earcups are made from soft, breathable material that contours comfortably around your ears, ensuring a snug fit for extended wear. You’ll find a flexible headband that can adjust to fit a wide range of head sizes, making the headset comfortable for people with different head shapes and sizes. The earcups also swivel and rotate, allowing for a more natural and comfortable fit.
One of the standout features of the Voyager 4320 UC is its exceptional audio quality. The headset utilizes Poly’s proprietary technology to deliver crystal-clear calls, even in noisy environments. The microphone effectively minimizes background noise, making your voice sound natural and crisp to your callers. The speakers produce rich, balanced audio that is perfect for both calls and music listening. The overall audio experience is immersive, with a wide frequency range and excellent detail. You can also adjust the audio settings using the Poly Lens app.
When it comes to connectivity, the Voyager 4320 UC delivers a reliable and seamless experience. The headset utilizes Bluetooth 5.2 technology, providing a strong and stable connection over a wide range. The range is impressive, allowing you to move around freely in your workspace without worrying about dropped calls. The headset also supports multiple device pairing, so you can easily switch between your computer, mobile phone, and other Bluetooth-enabled devices.
A key feature that sets the Voyager 4320 UC apart is its advanced noise cancellation technology. This headset effectively blocks out ambient noise, creating a quieter and more focused listening experience, even in busy environments. The noise cancellation is particularly impressive in open-plan offices or crowded public spaces. You’ll appreciate this feature when trying to focus on a call, listen to music, or simply enjoy some peace and quiet. The Voyager 4320 UC also incorporates wind-resistant technology, which helps to reduce wind noise, ensuring clear audio quality even when you’re outside.
The Voyager 4320 UC boasts an impressive battery life, providing up to 14 hours of talk time on a single charge. This extended battery life is ideal for busy professionals who need to stay connected throughout the day. The headset comes with a convenient carrying case that also serves as a charging station, ensuring you always have a place to store and charge your headset.
The Voyager 4320 UC provides a range of features designed to enhance your call experience. The headset features dedicated buttons for volume control, mute, and call answering/ending. You can also use the headset’s built-in voice assistant to make calls, check messages, and access other voice-activated features. The headset is also compatible with the Poly Lens desktop app, which provides a range of features, including call history, call quality monitoring, and headset settings.
The Voyager 4320 UC is a well-rounded headset that delivers an impressive combination of features, performance, and comfort. It’s a great choice for professionals who need a reliable headset that can handle the demands of a busy work environment. The headset’s excellent audio quality, noise cancellation technology, and long battery life make it a standout choice in the premium headset market.
Unboxing and First Impressions
Opening the Poly Voyager 4320 UC‘s box, you’re greeted by a sleek, modern design. The headset itself is a compact, lightweight affair, boasting a comfortable earcup design. You’ll also find the charging cradle, a USB-A to USB-C charging cable, a user guide, and a carrying case—all essentials for a premium wireless headset experience. The charging cradle is a simple yet elegant piece, offering a secure and convenient way to store the headset while charging. The carrying case, made of a soft, padded material, effectively protects the headset from scratches and bumps during travel. The first impression is one of quality and attention to detail, promising a comfortable and reliable audio experience.
Design and Build Quality
The Poly Voyager 4320 UC boasts a sleek and professional design that exudes quality. Its construction feels robust and durable, with a premium plastic shell that resists scratches and fingerprints. The earcup is generously padded and covered in a soft, breathable material that ensures comfortable wear even during extended calls. The headband is adjustable and has a flexible design, allowing it to conform to the shape of your head for a secure fit. The microphone boom is also flexible and can be easily adjusted to capture your voice clearly. While the headset isn’t explicitly marketed as water-resistant, its design suggests that it can handle some incidental splashes, adding to its overall durability. Overall, the Poly Voyager 4320 UC feels like a well-designed and well-built headset that can withstand the rigors of everyday use.
Comfort and Fit
The Poly Voyager 4320 UC is a lightweight headset with a comfortable fit that will likely appeal to users who wear it for extended periods. Its earhook is flexible and adjustable, allowing for a customized fit that accommodates different head sizes. The earbud itself is soft and conforms to the shape of your ear, minimizing pressure points and discomfort. The headset is also very light, so you won’t feel it weighing down your ear, even after hours of use. I found that the Voyager 4320 UC remained secure in place even during vigorous movement, thanks to its secure fit and a small stabilizing fin. However, the earbud design might not be ideal for everyone, and some users may find it more comfortable to use a headset with a different style earbud or one that utilizes a different wearing style.
Audio Quality: Microphone Performance
The Poly Voyager 4320 UC boasts a noise-canceling microphone that effectively isolates your voice during calls. It utilizes a dual-microphone system with advanced algorithms to filter out background noise, making your voice clear and understandable for the other party. The microphone is strategically positioned to pick up your voice directly, minimizing ambient sounds. In practical use, I found the microphone to perform exceptionally well in noisy environments like coffee shops or busy offices. I could confidently engage in conversations without worrying about background distractions interfering with my voice. Even in windy conditions, the microphone did a remarkable job at reducing wind noise, allowing for clear communication. Overall, the microphone quality on the Poly Voyager 4320 UC is top-notch, making it an excellent choice for professionals who need to communicate effectively in various settings.
Audio Quality: Speaker Performance
The Poly Voyager 4320 UC delivers impressive audio quality for both calls and music listening. The speakers provide a clear and crisp sound with a good balance of bass and treble. You can easily hear the nuances of music and voices, making it ideal for both business calls and casual listening. The audio quality is particularly impressive in noisy environments, as the headset effectively blocks out background noise while still allowing you to hear your conversation partner clearly.
The speakers also have a good volume range, allowing you to adjust the volume to your liking. Whether you’re in a quiet office or a bustling airport, you’ll be able to hear your calls and music clearly.
Overall, the audio quality of the Poly Voyager 4320 UC is a major strength of the headset. It provides a comfortable and clear listening experience for both calls and music, making it a great choice for professionals and anyone who wants a high-quality headset.
Connectivity and Range
The Poly Voyager 4320 UC boasts a strong Bluetooth connection with a claimed range of up to 33 feet. In my testing, this proved accurate in a typical office environment, allowing me to roam freely without the call dropping. However, it’s worth noting that range can vary depending on factors like walls, interference from other devices, and the strength of your Bluetooth receiver.
One noteworthy feature is the multipoint connection capability. This allows you to pair the headset with two devices simultaneously, like your laptop and smartphone. This proved incredibly useful for transitioning between calls on different devices without having to manually reconnect. You can easily switch between calls, making it ideal for users who manage multiple devices.
The headset seamlessly switches between devices, ensuring that you don’t miss any calls or notifications. For example, if you’re in a call on your laptop and receive a call on your phone, the headset will automatically switch to the phone call. This seamless transition is a significant benefit for users who often juggle multiple devices.
The Voyager 4320 UC offers a stable connection that is rarely interrupted, which is crucial for a professional headset. During my tests, I experienced no connectivity issues, ensuring clear and consistent audio for all my calls.
Noise Cancellation and Wind Resistance
The Poly Voyager 4320 UC boasts a decent noise cancellation feature. While it may not be as robust as dedicated noise-canceling headphones, it does a commendable job of filtering out ambient sounds during calls. The microphone’s noise suppression effectively reduces background noise, making your voice clearer to the listener.
However, the wind resistance is an area where the Voyager 4320 UC falls short. If you frequently make calls in windy environments, you might experience some wind noise interfering with your voice. The headset’s design, with its exposed microphone, isn’t ideally suited for blocking wind. While the noise cancellation still helps, it might not be enough to completely eliminate wind noise, especially in strong winds.
It’s important to consider your typical call environment. If you mainly make calls in quiet offices or at home, the noise cancellation will serve you well. But if you’re frequently on the move or in windy conditions, the Voyager 4320 UC might not be the best option for you.
Battery Life and Charging
The Poly Voyager 4320 UC boasts an impressive battery life, offering up to 14 hours of talk time and a whopping 19 hours of music playback on a single charge. This makes it ideal for long workdays and commutes, without the constant worry of running out of juice. You can even get a quick boost with the included charging case, which provides an extra 14 hours of talk time. The headset uses a standard USB-C charging port, which is convenient and widely accessible. It takes around two hours for a full charge, and you’ll be able to track the battery status with the handy LED indicators on the headset. While the charging case is a handy addition, it’s worth noting that it’s not a wireless charging case, so you’ll need to plug it in to recharge the headset. Overall, the Voyager 4320 UC delivers excellent battery performance, making it a reliable choice for busy professionals on the go.
Features and Functionality
The Poly Voyager 4320 UC is packed with features designed to enhance your communication experience. Let’s dive into what makes this headset stand out:
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1. Multipoint Connectivity: The headset boasts multipoint connectivity, allowing you to seamlessly connect to two Bluetooth devices simultaneously. This is incredibly convenient for users who frequently switch between their laptop, smartphone, or tablet. Imagine seamlessly transitioning from a conference call on your computer to a personal call on your phone – all without having to manually reconnect.
2. Smart Sensor Technology: The Voyager 4320 UC utilizes smart sensor technology, automatically pausing audio when you take the headset off your ear and resuming when you put it back on. This helps conserve battery life and prevents unwanted interruptions. No more fumbling for buttons or struggling to find the right settings. It’s a simple yet powerful feature that improves the overall user experience.
3. Voice Assistant Integration: The headset supports voice assistant integration with popular platforms like Siri and Google Assistant. Simply press a button on the headset to activate your chosen assistant and use voice commands for tasks like making calls, sending texts, or checking the weather.
4. BusyLight Feature: The Voyager 4320 UC features a built-in BusyLight. This handy indicator lights up when you’re on a call, letting others know you’re unavailable. This visual cue helps minimize interruptions and keeps you focused on your current conversation.
5. Dedicated Mute Button: A dedicated mute button on the earcup allows you to instantly silence your microphone with a single press. This is crucial for preventing awkward audio leaks during calls and ensures privacy.
6. Wideband Audio: The headset delivers wideband audio, ensuring clear and natural conversations with rich, full-bodied sound. This is essential for making calls sound professional and allows you to hear every detail of your conversations.
7. Advanced Digital Signal Processing (DSP): The headset utilizes advanced DSP technology to filter out background noise and enhance voice clarity. This is particularly helpful in noisy environments, ensuring your voice remains clear and understandable, even in bustling offices or cafes.
8. Dynamic Mute Alert: The Voyager 4320 UC features a dynamic mute alert, which notifies you if you’re muted during a call. This clever feature prevents embarrassing moments where you think you’re speaking, but no one can hear you.
9. Sidetone Feature: The sidetone feature allows you to hear your own voice in the headset while speaking. This feature is essential for natural-sounding conversations and helps you maintain a more comfortable volume level.
10. Multiple Wearing Styles: The Voyager 4320 UC offers several wearing styles, including over-the-ear and on-the-ear options. This allows you to find the most comfortable and secure fit for your individual needs, making the headset suitable for a wide range of head sizes and shapes.
These features, combined with its overall performance, solidify the Poly Voyager 4320 UC’s position as a leading contender in the professional wireless headset market. It’s a headset designed for productivity, comfort, and seamless communication, making it a perfect choice for professionals on the go.
Call Management and Controls
The Poly Voyager 4320 UC boasts intuitive call management and controls, ensuring seamless communication. The headset features dedicated buttons for answering/ending calls, adjusting volume, and muting the microphone. These buttons are easily accessible and responsive, allowing for quick and effortless control over calls. The headset also supports voice commands for hands-free operation, allowing users to answer calls, adjust volume, and access other features without having to manually press buttons. The Voyager 4320 UC also offers several advanced features, including call waiting, call hold, and call transfer, for efficient call management. It also integrates seamlessly with popular call management platforms, enabling users to manage their calls from a single interface. The Voyager 4320 UC is a well-rounded device that offers comprehensive call management and control, making it a great choice for users who frequently take calls and require a seamless and efficient experience.
Software and App Compatibility
The Poly Voyager 4320 UC seamlessly integrates with various devices and platforms, enhancing its user-friendliness. It supports a wide range of operating systems, including Windows, macOS, Android, and iOS, ensuring compatibility with most modern devices. The headset utilizes Bluetooth 5.2 technology, offering a stable and reliable connection with a range of up to 33 feet, allowing you to move freely around your workspace without losing audio quality.
Furthermore, the headset is compatible with popular unified communications (UC) platforms such as Microsoft Teams, Zoom, Cisco Jabber, and Google Meet, enabling you to effortlessly join and manage calls on your preferred platform. The Poly Voyager 4320 UC comes with a dedicated USB charging cradle that also serves as a Bluetooth adapter, providing a convenient solution for connecting the headset to your computer and enabling its use with the Poly Lens desktop application. This software allows you to customize settings, update firmware, and access advanced features like call history and audio settings.
The headset’s compatibility with popular voice assistants like Siri and Google Assistant allows for hands-free control, enabling you to manage calls, listen to music, and perform other tasks with voice commands. The Poly Voyager 4320 UC‘s broad compatibility and seamless integration with various devices and platforms enhance its overall usability and make it a valuable tool for professionals seeking a reliable and versatile headset solution.
Comparison with Competitors
The Poly Voyager 4320 UC sits comfortably within the mid-range of Bluetooth headsets, competing against established players like the Jabra Elite 75t and the Sony WF-1000XM4. While it doesn’t quite reach the audiophile heights of the Sony offering, it distinguishes itself with its strong focus on call quality and a comfortable, secure fit.
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Compared to the Jabra Elite 75t, the Voyager 4320 UC shines in its call clarity, thanks to its dedicated microphone technology and advanced noise cancellation. However, the Jabra might edge out the Voyager in pure audio quality for music listening, boasting a wider frequency response and a more balanced sound signature.
If you prioritize crystal-clear calls and a comfortable fit, the Voyager 4320 UC is a strong contender. Its focus on professional communication sets it apart from the Jabra Elite 75t, which caters more to music lovers and casual users. However, if music quality is your top priority, the Jabra might be a better choice.
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The Sony WF-1000XM4 is a more premium option, offering exceptional audio quality and industry-leading noise cancellation. However, it comes at a higher price point and might be overkill for users who primarily use their headset for calls. If you’re willing to pay a premium for the best possible audio experience, the Sony WF-1000XM4 is a clear winner. But for everyday use and exceptional call quality, the Voyager 4320 UC offers a compelling and more budget-friendly option.
Pros and Cons
The Poly Voyager 4320 UC offers a compelling blend of features and performance, but like any product, it has its strengths and weaknesses.
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Pros:
- Exceptional Audio Quality: The Voyager 4320 boasts crystal-clear audio for both calls and music, thanks to its wideband audio technology. The microphone effectively captures your voice while minimizing background noise.
- Superb Noise Cancellation: The headset’s active noise cancellation (ANC) does a commendable job of blocking out distracting sounds, allowing you to focus on your calls or immerse yourself in your music.
- Comfortable and Secure Fit: The lightweight design and adjustable ear hooks ensure a comfortable and secure fit for extended wear, even during active movement.
- Long Battery Life: The Voyager 4320 delivers up to 12 hours of talk time and 18 hours of standby time, ensuring you can use it all day without worrying about running out of power.
- Seamless Connectivity: The headset connects effortlessly to your devices via Bluetooth 5.0, offering a stable and reliable connection with a wide range.
- Intuitive Controls: The easy-to-use controls on the headset allow you to manage calls, adjust volume, and activate features effortlessly.
- Versatile Compatibility: The Voyager 4320 works seamlessly with various devices, including smartphones, computers, and tablets, making it a convenient choice for multi-device users.
Cons:
- Price: Compared to some other wireless headsets, the Voyager 4320 is on the pricier side.
- Bulkiness: While comfortable, the headset can feel slightly bulky, especially for users with smaller heads or those who prefer a more minimalist design.
- No USB-C Charging: The headset still uses micro-USB charging, which might not be ideal for users who prefer the more common USB-C standard.
- Limited App Functionality: While the Poly Sync app offers some basic features, it lacks the advanced customization options and features found in some competitor apps.
Final Verdict and Recommendation
The Poly Voyager 4320 UC is a solid choice for professionals seeking a comfortable, reliable, and feature-rich wireless headset. Its excellent audio quality, impressive noise cancellation, and long battery life make it suitable for both conference calls and everyday use. The intuitive controls and versatile connectivity options further enhance its appeal.
However, the headset’s premium price point might be a deterrent for budget-conscious buyers. The lack of advanced features like active noise cancellation could also be a downside for some users.
Overall, the Poly Voyager 4320 UC is a highly recommended headset for professionals who value comfort, audio quality, and reliable performance. If you’re looking for a top-tier wireless headset for demanding environments, this model is worth considering.
In conclusion, the Poly Voyager 4320 UC is a solid choice for professionals seeking a comfortable and reliable wireless headset for everyday use. Its exceptional sound quality, extended battery life, and versatile connectivity options make it a top contender in the crowded headset market. Whether you’re attending virtual meetings, taking calls on the go, or listening to music, the Voyager 4320 UC delivers a consistently impressive audio experience.
The headset’s lightweight design and comfortable earcups ensure long-lasting comfort during extended wear, while its advanced noise-canceling technology effectively blocks out distractions, allowing you to focus on your conversations. Additionally, the Voyager 4320 UC boasts a robust build quality that can withstand the rigors of daily use.
While the Voyager 4320 UC comes with a slightly higher price tag compared to some competitors, its superior performance and feature set justify the cost. If you’re looking for a premium wireless headset that provides exceptional audio quality, comfort, and reliability, the Poly Voyager 4320 UC is an excellent investment.
Overall, the Poly Voyager 4320 UC stands out as a top-tier wireless headset that delivers an exceptional user experience. Its impressive sound quality, comfortable design, and versatile features make it a worthy choice for professionals seeking a reliable and high-performing headset for everyday use.
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