I’ve been using Jetpack Search for a while now and I’ve learned a lot about its ins and outs.
I thought it would be helpful to put together a guide to address the most common questions people have.
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Jetpack Search: Frequently Asked Questions
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Let’s get this straight – Jetpack Search is a powerful tool that replaces the standard WordPress search with a much more robust and efficient system.
But sometimes you just need some clarification right? So let’s dive into some of the most frequently asked questions.
Language Support
One of the first things people want to know is about language support.
The good news is that Jetpack Search handles a wide range of languages.
We provide full support for all languages and advanced language analysis for a whopping 38 languages including Arabic Armenian Basque Bengali Bulgarian Catalan Chinese Czech Danish Dutch English Estonian Finnish French Galician German Greek Hebrew Hindi Hungarian Indonesian Irish Italian Japanese Korean Latvian Lithuanian Norwegian Persian Polish Portuguese Romanian Russian Spanish Swedish Thai Turkish and Ukrainian.
So no matter what language your audience speaks Jetpack Search has you covered.
Ecommerce and Product Search
Another big question is about ecommerce support.
Well I’m happy to say that Jetpack Search seamlessly integrates with ecommerce stores and products.
No special configuration is needed; it just works! This is great news for WooCommerce users as it allows you to provide a smooth and efficient product search experience.
Mobile Compatibility
In today’s world mobile-friendliness is essential.
The good news is that Jetpack Search is completely optimized for mobile devices.
Your visitors will have a great search experience no matter what device they’re using.
Theme Compatibility
The next question is a common one: will Jetpack Search work with my theme? Usually Jetpack Search automatically integrates with your theme’s default search functionality.
But sometimes you might encounter some hiccups.
If you find that things aren’t working as expected you can check out some additional resources on the Jetpack website to troubleshoot.
Search Filtering
One of the things that sets Jetpack Search apart is its powerful filtering capabilities.
Visitors can easily refine their search results by tags categories dates custom taxonomies and even post types.
This helps them find exactly what they’re looking for quickly and efficiently.
Excluding Post Types
Now let’s talk about post types.
What if you have specific post types you don’t want to include in your Jetpack Search results? You can completely exclude these post types from being synced.
Jetpack provides a code snippet for this but remember this is a courtesy and their support team can’t help with customizing it further.
Excluding Individual Content
You might be thinking “Can I exclude specific content from being indexed?” Unfortunately Jetpack Search doesn’t allow for excluding individual content other than making it publicly inaccessible.
Record Limits
You might also have questions about record limits.
If you exceed the maximum number of records for Jetpack Search you’ll receive an email a few weeks before your next billing cycle.
This email will alert you to the exceeding limit and inform you about the charges when you auto-renew.
This gives you time to reduce the number of records or go ahead with the auto-renewal.
Jetpack Professional vs. Jetpack Search Plans
The main difference between Jetpack Professional and the newer Jetpack Search plans is the Instant Jetpack Search overlay feature.
The newer plans don’t include the overlay but they still provide the improved speed and results relevance.
Jetpack Search and WordPress.com
It’s important to note that the guidance mentioned above doesn’t apply to websites hosted on WordPress.com.
For Jetpack Search on WordPress.com contact their support team directly.
New Jetpack Search Pricing
We changed our pricing model for Jetpack Search.
The new pricing makes it more affordable for small sites while still costing big sites less than the competition.
It’s also available as a standalone product so you don’t have to pay for other features you may not need.
Theme Search Box Issues
Sometimes themes may not use the standard get_search_form() function to render their search box.
If you suspect this might be the case first verify that Jetpack Search is working correctly by adding a search query to the end of your site URL.
For example if your site is mysite.com go to mysite.com?s=searchterm.
If it works you have a few options:
- Theme Customization: You can modify the theme’s search form to use the
get_search_form()function. - Custom JavaScript: You can use JavaScript to ensure the Jetpack Search form is used.
Initial Sync Time
When you first connect Jetpack it can take a few hours or even days to fully sync all your data especially if you have a large number of records.
If the number of results is still increasing every few minutes it’s likely that data is still being synchronized.
Search Index Building
After purchasing Jetpack Search the system needs to build your search index.
This can take some time but it’s much faster than a full sync.
Jetpack Search limits the number of characters to 30000 when indexing.
Common Jetpack Search Problems
There are a few common problems that sites might encounter with Jetpack Search:
- Slow Search: If your search results are slow it could be due to several factors such as:
- Too many indexed records: You can try reducing the number of indexed records to see if it helps.
- Slow server: A slow server can also impact search speed. You can try upgrading your hosting plan.
- Missing Search Results: If you’re not seeing all your content in the search results check that:
- All content is published: Ensure that all the content you want indexed is published and not in draft mode.
- Post types are included: Double-check that the post types you’re searching for aren’t excluded.
Full Sync
If you need to fully sync your site with Jetpack follow these steps:
- Visit the “Jetpack” menu.
- Select “Search.”
- Click the “Full Sync” button.
Excluding Default Post Types
By default Jetpack skips indexing certain post types such as revisions attachments and nav menu items.
These won’t appear in your Jetpack Search results.
Custom Taxonomy Support
If you’ve configured a custom taxonomy in your sidebar widget but it’s not showing in Jetpack Search results it might not be supported yet.
Jetpack maintains a fixed list of supported custom taxonomies (over 1000).
You can:
- Suggest New Terms: If you want to suggest a term for inclusion submit an issue on their GitHub repository.
- Add Custom Taxonomies: Use a filter to add your custom taxonomies.
Custom Field Support
Jetpack Search supports a specific list of custom fields.
Adding meta to the allowlist doesn’t automatically include the data in the search index.
To ensure performance and stability Jetpack limits the indexed custom fields.
You can:
- Check Allowed Fields: See the current list of allowed fields on the Jetpack website.
- Request New Fields: If you need specific custom fields included let Jetpack know. If they’re generic enough they may add them to their system.
- Map Custom Fields: You can map your custom field to one of the allowed meta keys. This requires resaving existing content meta for it to sync with the Jetpack system.
Jetpack Stats and Search Terms
The Jetpack stats dashboard doesn’t record search terms used by your readers.
It collects stats from search engines instead.
Multiple Language Support
Currently Jetpack Search doesn’t support multiple languages on the same site.
However they hope to add this feature in the future.
You can keep track of the progress on their GitHub Issue.
Search Result Filtering Code Snippets
Here are some code snippets you can use to filter your Jetpack Search results.
Remember these are provided as a courtesy and Jetpack support cannot provide assistance with customizing them.
Filter for Products and Pages Only:
add_filter( 'jetpack_search_filter_query' function( $query ) {
$query->set( 'post_type' array( 'product' 'page' ) );
return $query;
});Exclude a Category:
add_filter( 'jetpack_search_filter_query' function( $query ) {
$query->set( 'category__not_in' array( 'removeme' ) );
return $query;
});Exclude Specific Posts/Pages:
add_filter( 'jetpack_search_filter_query' function( $query ) {
$query->set( 'post__not_in' array( 2266 1724 ) );
return $query;
});Or use this code to exclude specific posts/pages:
add_filter( 'jetpack_search_filter_query' function( $query ) {
$query->set( 'post__not_in' array( 2266 1724 ) );
return $query;
});Contact Support
If you have any other questions or need further assistance feel free to contact Jetpack support.
They’re always happy to help!
I hope this comprehensive guide has answered your questions about Jetpack Search.
It’s a fantastic tool that can greatly enhance the search experience on your WordPress site.
Don’t hesitate to experiment with its various features and see how it can work for you!
🔥 Tired of your website’s lame search? 🥱 Jetpack Search is a game changer, trust me! 🚀 Upgrade your search game and get lightning-fast results! ⚡️ Try Jetpack Search today!